Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
While you can submit a support ticket any time, we will respond to them Monday to Friday between the hours of 8:30am and 5:00pm Central Time. If you have a support contract and need immediate assistance, please call our support number at 850-747-0581.