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Search our Execu/Care technical document library for answers to common issues including hardware, networking, operating system, and application setup questions.

*** ALERT ***  Offline File Sharing must be disabled in all cases.  Click Here.

Execu/Touch Point of Sale receipt and kitchen printers require special settings in order to operate correctly with Windows Vista.  Contact support for more information.

For customers having trouble printing Guest Folios or Registration Cards on one or more terminals please click here for more information regarding this incident.

Please click here to read Microsoft's latest news regarding supported operating systems.

Customer support is such a high priority at Execu/Tech that we gave it a special name- Execu/Care. We think the name reflects the attitude we have toward each and every customer. We care about their success. Their success is our success.

The majority of incidents from Execu/Care customers are handled immediately. We use real people to take your messages and have technicians on staff 7 days a week, 24 hours a day.

Execu/Care customers are entitled to priority response time, 24/7. 

Non Execu/Care customers are entitled to 24 hour response time during regular office hours, Monday-Friday 8:30 to 5:00 CST.

PDF Documents:

Execu/Care Support Agreement

Execu/Tech Software License Agreement