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HOTEL Premium™
offers an easy to use, flexible, and secure solution
for reservations, front desk, unlimited guest history, Guest
Profile, housekeeping, travel agency
accounting, city ledger,
management tools, easy auditing, and great reporting.
HOTEL Premium™ provides
seamless integration with many Execu/Tech
add-on products and
interfaces; restaurant
touchscreen POS, gift shop with inventory
control, phone system, voice mail, movies, Internet reservations,
fast and secure credit card processing with fraud protection,
and much more!
By
applying Execu/Tech's Execu/Touch restaurant and retail
point of sale system you will fully realize the benefits
of
a single integrated property management solution. Guest's
purchase activity throughout your property will post real-time
to their
HOTEL folio. Make dinner reservations and manage tables
with our optional module. Guest preferences, purchase trends,
and
special requests
can be
viewed and managed
by
your staff
from any location
on your property using our "total solution" approach
to property management.
HOTEL
Premium's™ Guest Profile™ offers ways of tracking special events
taking place while the guest is visiting. An event such as a
retirement celebration, or anniversary may print out on the
chit in the kitchen when the guest's order is entered in the
restaurant. This gives the restaurant staff the necessary "tools"
to provide that extra level of service your guests will come
back for.
Another
"tool" provided by Guest Profile is the Special Order
Form. This feature allows your guests to make special requests
to be carried out during their stay and then will trigger notifications
for your staff to complete the tasks. An example may be that
a guest would like a picnic basket waiting for them when they
arrive, along with transportation to a local park.
Because
Guest Profile's features are seamlessly integrated into
reservations,
front desk, and point of sale your staff will have, at its
fingertips, the vital information needed to provide premium
service consistently. You will be able to give your guests
a truly personalized experience while avoiding the many
mistakes
and missed opportunities that are unavoidable without the tools
provided by Guest Profile.
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