Execu/Connect FREE Remote Connection Software

If you would rather have an 'on demand' connection that must be initiated each time it's used, click here.


 

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This software will allow 'anytime' access to the server and as many clients as needed. The application must be installed at each computer where remote support access is desired.

Firewall Settings

If you have a firewall blocking outgoing traffic on ports 80, 5900 and 5901 this remote connection may not work. This is an uncommon practice but something that you must verify if you experience connection troubles.

Since this application relies on the WinVnc server software, the customer cannot be utilizing any version of VNC at the server or clients.

This remote connection is secure.

  • It can only be accessed by Execu/Tech support staff utilizing a private gateway server and password protected client software.

  • The connection is encrypted using 256 bit AES.

  • Runs on Windows XP, Vista, 7, Server 2003, 2008, 2011, both 32bit and 64bit.

Installation

Extract the application from the .zip file and run it. Install it to the default location. You must enter the required settings (Company Name and Computer Name).

  1. The 8 Digit Connection ID is automatically assigned and can't be changed.
  2. The Company Name is the company name of the customer. This will appear in the connection client.
  3. The Computer Name should be descriptive of the computer. This will appear in the connection client.

After entering this information be sure that you click Configure and then Save Settings.

After saving the settings, be sure to click the button "Start Services". If you receive an error or Execu/Tech support is unable to connect, try restarting the computer.