Integrated Hospitality Solutions
  
If you are a Bed and Breakfast seeking to provide your guests with a level of service that will rate you a 4 or 5 star / diamond property, Execu/Tech's HOTEL Premium™ is the perfect fit! With HOTEL Premium's™ Guest Profile you can customize your system to have all of the tools necessary to provide the level of service that makes a 5 star property!


HOTEL Premium™ offers an easy to use, flexible, and secure solution for reservations, front desk, unlimited guest history, Guest Profile™, housekeeping, travel agency accounting, city ledger, management tools, easy auditing, and great reporting.

HOTEL Premium™ provides seamless integration with many Execu/Tech add-on products and interfaces; restaurant touchscreen POS, gift shop with inventory control, phone system, voice mail, movies, Internet reservations, fast and secure credit card processing with fraud protection, and much more!

By applying Execu/Tech's Execu/Touch™ restaurant and retail point of sale system you will fully realize the benefits of a single integrated property management solution. Guest's purchase activity throughout your property will post real-time to their HOTEL™ folio. Guest preferences, purchase trends, and special requests can be viewed and managed by your staff from any location on your property using our "total solution" approach to property management.

HOTEL Premium's™ Guest Profile offers ways of tracking special events taking place while the guest is visiting. An event such as a retirement celebration, or anniversary may print out on the chit in the kitchen when the guest's order is entered in the restaurant. This gives the restaurant staff the necessary "tools" to provide that extra level of service your guests will come back for.

Another "tool" provided by Guest Profile is the Special Order Form. This feature allows your guests to make special requests to be carried out during their stay and then will trigger notifications for your staff to complete the tasks. An example may be that a guest would like a picnic basket waiting for them when they arrive, along with transportation to a local park.

Because Guest Profile's features are seamlessly integrated into reservations, front desk, and point of sale your staff will have, at it's fingertips, the vital information needed to provide premium service consistently. You will be able to give your guests a truly personalized experience while avoiding the many mistakes and missed opportunities that are unavoidable without the tools provided by Guest Profile.


Designed for full service luxury inns, bed & breakfasts, and resorts, emphasizing the highest level of individual guest services through our comprehensive guest profile; seamlessly integrating rooms, dining, and retail, from reservations to guest history.

 

Learn more »


© 2008 Execu/Tech Systems, Inc.  All Rights Reserved.  Terms of Use | Privacy Notice | Site Map | Contact Us   Last updated