HOTEL Premium™ offers an easy to use, flexible, and secure
solution for reservations, front desk, unlimited guest history,
Guest Profile™, housekeeping, travel agency accounting,
city ledger, management tools, easy auditing, and great reporting.
HOTEL Premium™ provides
seamless integration with many Execu/Tech
add-on products and interfaces; restaurant
touchscreen POS,
gift shop with inventory control, phone system, voice mail,
movies, Internet reservations, fast and secure credit card
processing with fraud protection, and much more!
By
applying Execu/Tech's Execu/Touch restaurant and retail
point of sale system you will fully realize the benefits of
a single integrated property management solution. Guest's purchase
activity throughout your property will post real-time to their
HOTEL folio. Guest preferences, purchase trends, and special
requests can be viewed and managed by your staff from any location
on your property using our "total solution" approach
to property management.
HOTEL
Premium's™ Guest Profile offers ways of tracking special events
taking place while the guest is visiting. An event such as a
retirement celebration, or anniversary may print out on the
chit in the kitchen when the guest's order is entered in the
restaurant. This gives the restaurant staff the necessary "tools"
to provide that extra level of service your guests will come
back for.
Another
"tool" provided by Guest Profile is the Special Order
Form. This feature allows your guests to make special requests
to be carried out during their stay and then will trigger notifications
for your staff to complete the tasks. An example may be that
a guest would like a picnic basket waiting for them when they
arrive, along with transportation to a local park.
Because
Guest Profile's features are seamlessly integrated into reservations,
front desk, and point of sale your staff will have, at it's
fingertips, the vital information needed to provide premium
service consistently. You will be able to give your guests a
truly personalized experience while avoiding the many mistakes
and missed opportunities that are unavoidable without the tools
provided by Guest Profile.
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